Storms, hail and plumbing leaks can leave a San Antonio home with damaged walls, floors and ceilings. Recovery happens in two stages, done by different specialists. Knowing the difference helps you hire the right people at the right time.
Mitigation vs. reconstruction
Mitigation is the emergency stage: stopping the water, removing it, drying the structure and removing materials that can't be saved. Specialized mitigation companies do this work. 214 Veteran Solutions does not provide mitigation, drying or mold services.
Reconstruction comes next: rebuilding what was removed or damaged. This is where a general contractor comes in.
Don't close up walls until the mitigation company or another qualified professional has confirmed the structure is dry. Moisture trapped behind new drywall causes the same problems all over again.
Before rebuilding: document everything
- Photos and video of every affected room, including ceilings and closets
- Moisture readings and drying records from the mitigation company
- A list of damaged materials, such as drywall height, flooring type, cabinets and trim
- Product information for finishes you want to match
The written repair scope
A good reconstruction scope lists, room by room, what will be repaired or replaced and with what materials. You can share it with your insurance company. Coverage decisions are made by your insurer under your policy. We don't handle claims or act on your behalf with your insurer. Our job is an accurate scope, a clear estimate and the rebuild itself.
Typical reconstruction work
- Framing repairs and replacement of damaged sill plates or subfloor
- Insulation and drywall. See our drywall repair guide.
- Texture and paint matched to the rest of the home
- Flooring replacement. See best flooring for San Antonio homes.
- Cabinets, countertops, doors and trim
- Roofing coordination for storm damage
- Electrical, plumbing and HVAC repairs by appropriately licensed trade contractors, with permits where the City requires them
Avoiding storm chasers
After big storms, out-of-town contractors often go door to door. Protect yourself:
- Get a written estimate and contract with a local address and phone number.
- Don't sign anything that assigns your insurance benefits or authorizes a contractor to deal with your insurer for you.
- Don't pay large amounts up front.
- Check registrations and licenses for the work involved.
The Texas Department of Insurance publishes consumer guidance after disasters.
Deductible waivers are illegal in Texas
Be wary of any contractor who offers to "cover" or waive your deductible. The Texas Department of Insurance warns that it is illegal for contractors to offer to waive a deductible or promise a rebate for all or part of it, citing Texas Insurance Code Chapter 707. Your deductible is your responsibility under your policy.
Scheduling and living at home
Reconstruction can often be phased so part of the home stays usable. Ask for a schedule that shows when each room will be worked on, when utilities will be off and when inspections happen.
How we help
We document conditions, write the reconstruction scope and estimate, coordinate licensed trades and rebuild through final walkthrough. See our insurance repair and reconstruction page.
Planning reconstruction after storm or water damage in San Antonio? Book an estimate consultation with 214 Veteran Solutions, a veteran-owned general contractor, or call (210) 796-3695.